Helsinki Airport has been voted the Best Airport in northern Europe by passengers in the Skytrax World Airport Awards.
“It is an honour to receive this award by passengers all around the world,” said Helsinki Airport director Ville Haapasaari from Finavia.
Finavia is currently carrying out a 900 million euro development programme to prepare the airport for serving 30 million passengers. “We want to move people as smoothly as possible,” said Haapasaari.
The 2018 World Airport Awards are based on 13.73 million airport survey questionnaires completed by over 100 nationalities of airport customers, covering more than 500 airports. Key performance indicators were: check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate.
In 2017, Helsinki Airport served 18.9 million passengers, which was 9.9% more than the year before. In 2018, the airport expects to reach the 20 million passengers milestone.